Last Updated: January 2026

777joya Privacy Policy — Your Data is Safe with Us

The security of your personal information is our top priority at 777joya. Find out everything on this page — what data is collected, why, and how it's protected.

Our Commitment
Secured with SSL Encryption
No Selling Data to Third Parties
Data Minimization Policy
Right to erasure of your data
GDPR-Compliant Policy

How We Protect Your Privacy

777joya's Privacy Policy — key pillars at a glance

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Advanced Encryption

All your data is secured with 256-bit SSL encryption. From login to payment — every transaction takes place over a fully encrypted channel.

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Your Data Is Never Sold

We never sell your personal data to third parties. No information is shared with advertisers or data brokers.

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Transparent Data Policy

What data is collected, why it's collected, and how long it's kept — all clearly explained. No hidden agendas.

Your Control

You may view, correct, or request deletion of your data at any time. You have full control over your personal information.

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Cookie Transparency

We provide full details on which cookies we use and why. You have the option to disable non-essential cookies.

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Security Audits

Our systems are secured through regular third-party security audits, with the highest level of vigilance maintained against data breaches.

Important: This Privacy Policy 777joya Explains how your personal information is processed while you use the platform. By continuing to use the site, you are considered to have consented to this policy.

1

Introduction & Scope

777joya A trusted online gaming and Sports Betting platform. We believe that protecting your personal data is not just a legal obligation — it is our ethical responsibility. This Privacy Policy explains how we collect, use, and safeguard your information.

This policy applies when you:

  • Use the 777joya website or app
  • Create an account or log in
  • Play games or place bets
  • Make a deposit or withdrawal
  • Contact our customer support
  • Participate in any promotion or bonus offer

This Privacy Policy is to be read alongside our Terms & Conditions must be read together with the other document. Both documents combined govern the legal relationship between you and 777joya.

Age Restriction: We do not knowingly collect information from anyone under 18. If we discover that a minor's data has been collected by mistake, please notify us immediately — that data will be deleted.

2

What Data We Collect

777joya Only the information genuinely needed to provide our services is collected. We follow a data minimization approach — we take only what is necessary, nothing more.

Data Type Example Reason for Collection
Identity Information Name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Mobile number, email, address Account Management & Communication
Financial Information Payment methods, transaction history Deposit/Withdrawal Processing
Activity Data Gaming history, betting records Service Improvement & Responsible Gaming
Technical Information IP address, device information, browser Security & Fraud Prevention
Cookie Data Session data, preference settings User Experience Enhancement

How We Collect Information

  • Directly from you: Via registration, KYC forms, and support chat
  • Automatically: Via cookies, log files, and tracking technologies
  • From third parties: Through payment providers and identity verification services
3

Why We Collect Your Data

777joya uses your information for specific, legitimate purposes. Details are explained below:

Account Creation & Management: Your information is required for registration, login, password reset, and account security.

Payment Processing: Financial information is used to securely process deposits and withdrawals.

Legal Compliance: Identity verification is carried out to meet the KYC/AML requirements of the licensing authority.

Service Improvement: Your usage patterns are analyzed to improve games and features.

Relevant Offers: To inform you of relevant bonuses and promotions — but only with your consent.

Responsible Gaming: Monitoring gaming behavior to identify problematic patterns and provide appropriate support.

We never sell or rent your information to third parties for marketing purposes. All data use is strictly limited to what is outlined in this policy.

4

Data Retention & Security

777joya We use the highest industry-standard technology to protect your information. Our security infrastructure is outlined below:

Technical Security

  • TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
  • Database Encryption: Stored sensitive data is kept in encrypted form.
  • Firewall & DDoS Protection: Active protection against unauthorized access and attacks.
  • Two-Factor Authentication (2FA): An additional layer of security for your account.

Retention Period

Data Type Retention Period
Account Information For the duration of the active account + 5 years
Financial transaction records Up to 7 years as required by law
KYC Documents 5 years after account closure
Gaming Logs & Betting History 3 years
Cookies & Session Data Up to 1 year
Support Chat Logs 2 years

Once the retention period expires, data is securely deleted or anonymized. Certain information may be retained longer due to legal obligations.

5

Data Sharing Policy

777joya never sells your data. However, in certain circumstances, information may be shared with trusted partners:

Data Sharing Circumstances

  • Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
  • Identity Verification Service: Regulatory-approved service providers may access the necessary documents to complete the KYC process.
  • Law Enforcement: Data may be disclosed to relevant authorities where required by court order or legal obligation.
  • Licensing Authority: Our licensing regulatory authority may request specific information for audit purposes.

Data sharing agreements are in place with all third parties, who are bound to use the information solely for specified purposes. Their compliance with our privacy standards is reviewed on a regular basis.

International Data Transfers

In some cases, data may be stored on servers outside Bangladesh. Where this occurs, we ensure that the destination country maintains adequate data protection standards.

6

Cookies & Tracking Technologies

777joya This website uses cookies and similar technologies — small data files stored on your device.

Cookie Type Purpose Duration
Essential Cookies Login sessions, security tokens — required for the site to function Until end of session
Functional Cookies Remembering language preferences and layout settings 1 year
Analytics Cookies Understanding Site Traffic & Usage Patterns 6 Months
Marketing Cookies Display of relevant advertisements (with consent only) 3 Months

Cookie Controls

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain features on the site.

We use third-party analytics tools, but these only process aggregated data and never expose your personal identity.

7

Your Rights

As a 777joya user, you have the following rights over your personal data:

  • Right to Know: You can request to see all the personal information we hold about you.
  • Right to Access: You can request a copy of the data we hold about you.
  • Right to Rectification: You may request that any incorrect or outdated information be updated.
  • Right to Erasure: Under certain conditions, you may request that your data be deleted.
  • Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
  • Right to Portability: You can request your data in a machine-readable format.
  • Right to Object: You can opt out of marketing communications at any time.

How to Exercise Your Rights

To exercise any of these rights support@777joya.im. We will respond within 30 days of receiving your request. In complex cases, this may take up to 60 days — you will be notified in advance if that is the case.

We are unable to process any data request without first verifying your identity. This is done strictly to protect your information.

8

Children's Privacy

777joya This platform is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

A national ID or birth certificate is verified at registration to confirm age. If an underage user has created an account for any reason, then:

  • The account will be closed immediately.
  • All collected data will be securely deleted.
  • Any associated transactions will be voided.
  • Parents or law enforcement will be notified where necessary.

If you are aware of any minor using our platform, please contact us immediately support@777joya.imto reach us. We'll act promptly.

9

Changes to the Privacy Policy

777joya reserves the right to update this Privacy Policy as needed. When changes are made, we will take the following steps:

  • The "Last Updated" date at the top of the page will be revised.
  • A notification will be sent to your registered email address for any significant changes.
  • At least 14 days' notice will be given before any major changes.
  • Continued use of the site after any changes constitutes your acceptance of the updated policy.

We recommend checking this page regularly. Protecting your privacy is always our priority, and full transparency in any updates is something we are firmly committed to.

10

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please reach out to our dedicated Privacy Team:

  • Email: support@777joya.im
  • Use the subject line: "গোপনীয়তা অনুরোধ" or "Privacy Request"
  • Live Chat: Available after logging in to the platform, 24/7
  • Response Time: Typically within 3 business days; up to 30 days for complex cases

We take every complaint seriously and review each request with full transparency. Your privacy isn't just a policy to us — it's a commitment.

For answers to more general questions, visit our FAQ Page See. To learn about Responsible Gaming Responsible Play Visit the page.

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Your data is safe — get started now!

Your privacy is fully protected at 777joya. Register with confidence and enjoy the best gaming experience in Bangladesh.

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